Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Shugar Infused collects, uses, and protects your information when you visit or interact with this website.

Information We Collect
We may collect the following types of information:

  • Personal Information Information you voluntarily provide through forms or purchases, such as your name, email address, phone number, or shipping details.
  • Technical & Usage Data IP address, browser type, device information, pages visited, time spent on the site, and general analytics data.
  • Cookies Small files stored on your device to improve website performance and user experience.

How We Use Your Information
Shugar Infused may use collected information to:

  • Process orders or inquiries
  • Provide customer support
  • Improve website functionality and user experience
  • Analyze website traffic and performance
  • Send updates or promotional content (only if you opt in)

Sharing Your Information
We do not sell or rent your personal information. We may share limited data only with:

  • Trusted service providers who help operate the website
  • Payment processors or shipping partners (if applicable)
  • Analytics tools (e.g., Google Analytics)
  • Legal authorities when required by law

Data Protection & Security
We use reasonable administrative and technical safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute protection.

Your Rights
Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Opt out of marketing communications

To exercise these rights, contact us using the email provided on the website.

Children’s Privacy
This website is not intended for children under age. We do not knowingly collect information from children.

 Updates to This Policy
Shugar Infused may update this Privacy Policy periodically.

Contact Information
For questions about this Privacy Policy or your data, please contact us using the email listed on the website.

Terms & Conditions
By using this website, you agree not to misuse or disrupt the site. Products and services may change without notice. All orders are subject to acceptance. All content is protected under intellectual property laws.

 Refund & Return Policy

Orders & Payments
All orders placed through this website are subject to acceptance. We reserve the right to refuse or cancel orders. Payments must be completed using the methods provided on the website.

 Refund & Return Policy

All sales are final. If an item arrives damaged or incorrect, contact us immediately with photos and your order number. Service‑based purchases are non‑refundable once work begins.

Product Safety Disclaimer

Shugar Infused products are created with care and intended for general consumer use. However:

  • Always perform a patch test before using any skin‑contact product.
  • Discontinue use immediately if irritation occurs.
  • Keep products out of reach of children.
  • Do not ingest products unless specifically labeled as edible.
  • Follow all usage instructions provided on the website or product packaging.
  • Shugar Infused is not responsible for misuse, allergic reactions, or failure to follow instructions.

By purchasing or using our products, you acknowledge and accept this disclaimer.

Shipping Policy

Orders typically process within 2–5 business days. Shipping times depend on the carrier. We are not responsible for delays, lost packages, or incorrect shipping information provided by the customer.

Frequently Asked Questions  (FAQ)

1. How long does shipping take?

Processing typically takes 2–5 business days, followed by carrier delivery time. You’ll receive tracking information once your order ships.

2. Do you accept returns or exchanges?

All sales are final. If your item arrives damaged or incorrect, contact us immediately with photos.

3. How do I contact customer support?

Use the email listed on the website. We respond as quickly as possible.

4. Do you offer refunds?

Refunds are not offered unless required by law or in cases of verified damage or incorrect items.

5. Are your products safe for sensitive skin?

Many customers with sensitive skin enjoy our products, but we always recommend a patch test first.

6. Do you ship internationally?

If international shipping is available, it will appear at checkout. If not, we currently ship within the United States only.

7. Can I change my order after placing it?

Orders cannot be changed once submitted. Please double‑check your details before checkout.

8. What payment methods do you accept?

All available payment methods are shown at checkout.

Cookie Notice

Cookies & Tracking Technologies
Cookies help us enhance your browsing experience. We use cookies to improve website performance, analyze traffic, and remember preferences. You may disable cookies in your browser settings, but some features may not function properly.